Legal

Refund & Cancellation Policy

Last updated: 14 September 2026

Draft — pending company details. Fields shown in square brackets (legal name, CIN, registered address, governing city) must be filled in src/lib/legal.ts before this policy is relied upon or submitted to a payment gateway.

How cancellations and refunds work for SkirrNow's monthly subscription plans.

1. Subscription model

SkirrNow Launch OS is offered on monthly subscription plans, billed in advance. Each plan gives your workspace a monthly allowance of generation credits and AI-token capacity that resets at the start of each billing cycle.

2. Cancelling your subscription

You can cancel your subscription at any time from your billing settings, or by emailing us.
When you cancel, your plan remains active until the end of the billing period you have already paid for. You keep access until then.
At the end of that period the subscription stops and no further charges are made. We do not lock you into long-term contracts.

3. Refunds

Subscription fees are charged for the upcoming month of access. We do not provide refunds for partial or unused portions of a billing period once it has begun.
Unused credits and AI tokens have no cash value, do not carry over to the next cycle, and are not refundable.
Downgrading or cancelling does not entitle you to a refund of the current period; the change takes effect from the next billing cycle.

4. Exceptional refunds

We deal with genuine issues fairly. We will review a refund request where:

you were charged in error, or charged more than once for the same period; or
a verified technical fault on our side prevented you from using the Service for a substantial part of the billing period and we were unable to resolve it.

Approved refunds are made to the original payment method. Refund timelines depend on your bank or payment provider, and are typically completed within 5–10 business days after approval.

5. How to request

Email dextor@skirrnow.com from the address on your account, with your workspace name and the charge in question. We aim to acknowledge refund and cancellation requests promptly.

6. Chargebacks

If you have a billing concern, please contact us first — we will try to resolve it quickly. Raising a chargeback without contacting us may lead to suspension of the account while the dispute is investigated.

7. Note on billing availability

Where paid billing has not yet been enabled, no charges are taken and this policy applies from the moment paid subscriptions go live. Payments, when enabled, are handled by our payment gateway, whose processing timelines also apply.

8. Contact

[Company Legal Name Pvt. Ltd.], [Registered Office Address, City, State, PIN]. Email dextor@skirrnow.com.

Questions about this policy? Contact dextor@skirrnow.com.